An employee engagement activity was created using a “Deal or No Deal” game show theme to support weekly branch goals and increase production across key referral and application opportunities.

Team members earned participation in the game by achieving specific outcomes such as submitting a titled application, completing a mortgage warm transfer, or scheduling a financial services appointment. Each qualifying action allowed the employee to select a mystery case containing a prize.

After selecting a case, participants had a short decision window where they could either accept the prize or say “No Deal” and choose a second case. If a second case was selected, that prize became final, regardless of value. Prize values were randomized and changed regularly to maintain excitement and prevent memorization of outcomes.

Expectations were clearly tied to weekly production goals that varied by role, including targets for titled applications, home equity loans, mortgage referrals, and financial services appointments. The activity was designed to reinforce consistent daily focus on these goals.

The engagement game helped increase motivation and participation among frontline staff by connecting performance to immediate, tangible rewards. Results showed strong production outcomes across several key categories, including increased titled applications, home equity activity, mortgage referrals, and overall solution-based product discussions.