Book: The Energy Bus by Jon Gordon

Why We Love It: This inspiring and easy to read book uses a simple story to show how attitude, mindset, and positive energy can transform a workplace and a team. Through practical lessons and memorable characters, The Energy Bus reminds us that every person brings energy into every interaction. It teaches how to stay focused during challenges, build stronger relationships, and create a culture where people feel motivated, supported, and valued. This book is especially powerful for frontline teams and leaders who want to strengthen teamwork and improve customer and member experience.

Takeaway Tip: Your attitude sets the tone for every conversation. Choose to bring positive energy into each interaction, especially during stressful moments, because your mindset can influence the experience of everyone around you.