Financial Institution: Family Savings Credit Union

This branch activity uses a visible in-branch board to spark conversation, connection, and engagement with members, customers, and visitors.

A daily question is displayed on a bright, highly visible board placed in a high-traffic area of the branch. Team members actively invite anyone entering the location to participate, including members, store shoppers, and neighboring employees.
Questions are designed to be fun, lighthearted, and easy to answer, helping create natural conversations and a welcoming atmosphere. Seasonal and themed questions can be used to align with holidays, promotions, or events to increase interest and participation.

Example question used during Cinco de Mayo:

“Would you rather swim in a pool full of guacamole or salsa?”

This simple activity encourages interaction, builds relationships, and creates a more engaging and friendly branch experience throughout the day.