Financial Institution: Kohler Credit Union

Buy Now, Pay Later (BNPL) is a flexible payment solution that helps eligible members manage cash flow by spreading purchases into manageable installments.

BNPL is positioned as a planning and flexibility tool that helps members feel more in control of their financial decisions, rather than simply a financing option. It supports everyday budgeting and helps members confidently manage both planned and unexpected expenses.

It offers two options:

• Plan Your Purchase: Provides funds upfront for an upcoming purchase, which is then repaid over time.
• Split Your Payments: Allows members to convert eligible debit card purchases they have already made into installment payments.

This service can be used for a variety of expenses, including travel and vacations, appliances and electronics, vehicle and home repairs, and medical costs.

How it works:
There is no credit check and no application required.

1. Log in to your KCU digital banking and select Buy Now, Pay Later from your dashboard or under Services in the menu.
2. Choose Split Your Payments or Plan Your Purchase.
3. View and accept pre-qualified offers.
4. Select the repayment terms that work for you.
5. Receive your funds in your account.

Team members are encouraged to naturally introduce BNPL during member conversations such as:

• “Do you have any upcoming purchases or expenses you’re planning for?”
• “If something unexpected came up, would it help to spread that out over time?”

BNPL is designed to give members greater control and flexibility, allowing them to align payments with their financial needs over time while supporting a positive overall financial experience.