Recognize the teammate who goes above and beyond to create exceptional experiences.
Display the trophy in your branch and award it weekly or monthly to the employee who best demonstrates your service standards.
Ideas for earning the MVP Trophy:
- Creates memorable member/customer experiences
- Generates quality referrals
- Demonstrates outstanding teamwork
- Receives positive customer/member feedback
- Takes initiative without being asked
- Lives your organization’s service promise
- Supports branch goals
- Models professionalism every day
Make It Fun
Rotate the trophy each week or month and let the current winner display it at their workstation. Add a small prize such as:
- Casual dress day
- Preferred parking
- Coffee or lunch gift card
- Extra break
- Bragging rights with their photo on a recognition board
Let the Team Decide
Managers can choose the winner, or make it interactive by having team members submit nominations that answer one question:
“What did this teammate do that made them this week’s MVP?”
This encourages employees to notice and celebrate each other’s successes.
